Home Privacy Policy

1. What information does DIVA collect from me when I visit a DIVA website?

DIVA collects very little information about visitors to our web sites. However, every time you view a DIVA Web page, we may store web server logs which show your IP address (the Internet number which your machine uses when it is connected to the Internet) or the IP address of the web proxy you use. In addition we may store other information your Web browser passes to us including what you looked at, what you previously looked at, whether the page request was successful or not, and which browser you used to view the pages.

2. What does DIVA do with web log information?

This data is used strictly for statistical purposes only. This helps us understand which areas of the site are of particular interest and also whether your request to view a page was successful. It also tells us how many hits and page requests we get.

3. How long does DIVA keep this information?

We process the logs into statistical form on a daily basis. The original logs are destroyed after two months. We may correlate your accesses on different dates within this two-month period to gain further information such as which pages people visit regularly. This is only used in statistical form.

4. Are there any other ways that you may track which Web pages I look at?

From time to time we may make use of 'tracking tags', which appear as small images on a web page. When you look at a web page containing one of these tags, our web log is updated to show this. These log entries are handled in the manner described above, just like all other entries. We use these to track the take-up of specific promotions available from the web site.

5. Does DIVA share its web access log with anyone else?

We will not share any of the information collected from your accesses to our site with anyone outside thus. However, it is possible that we may supply aggregate statistical information to third parties for statistical analysis purposes. Also, from time to time we contract out work relating to tracking of trends and which web pages are visited regularly to third parties. In all cases when this happens we will only use a reputable company and will have a contract in place with them that only allows the processing of your access data for our statistical analysis. This contract will also require that all this data be deleted when the analysis is completed. Except as provided for in the preceding paragraph, we will never release information about the activities of an individually identifiable person or IP address except in response to a court order or if we are required to do so by law.

6. What about cookies?

A cookie is a small amount of data, which is sent to your browser by the Web server, stored on your computer, and then sent back when you subsequently look at pages on that server. They are usually used to help remember who you are and what interests you. Generally DIVA uses cookies (or similar mechanisms) to track your use of the site and to maintain a record of your visit to enhance the experience of using the site. It is also possible that third parties we use to monitor usage of our websites may make use of cookies to collect more information about the visit, such as the date and time, which pages users visited etc. This information gathered helps us to continually develop our websites to ensure that you can easily access the information you need. you to tick a box.

7. How secure is any personal data that I submit?

All data collected from the site - such as web site access logs, competition entry information, or special offer information - is stored in a secure environment which is protected from unauthorised access, improper use, alteration and unlawful or accidental loss or destruction., any credit or debit card details will be passed to an automated credit checking service.